Terms of Use

1. Agreement to these Terms

These Terms of Use (“Terms”) are a binding agreement between you and meome governing access to and use of the meome applications, websites, Agent, and related services (the “Services”). By creating an account, joining the waitlist, downloading the app, or using meome, you accept these Terms.

If you use meome on behalf of an organization, you represent that you have authority to bind that organization.

2. Eligibility & accounts

You must be at least 13 years old (or the age of digital consent in your region) and capable of forming a binding contract. You are responsible for account credentials, device security, and all activity under your account.

We may refuse, suspend, or terminate access at our sole discretion if we believe you violated these Terms, created risk, or abused the Services.

3. License to use meome

Subject to these Terms, meome grants you a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes (unless we offer a separate commercial plan).

You may not copy, reverse engineer, scrape, resell, or misuse the Services; probe our systems; interfere with other users; or use meome to violate law or third-party rights.

4. Agent features & recommendations

meome’s Agent may help you manage alarms, focus, runs, notes, calendar/mail (when connected), and discovery tasks such as finding hotels or nearby shops. Agent outputs are suggestions generated from models, your inputs, and third-party data. They may be incomplete, outdated, or incorrect.

You remain solely responsible for decisions you make based on Agent output — including travel, lodging, purchases, safety, and compliance with local rules. Always verify critical details directly with hotels, merchants, or official sources before relying on them.

5. Third-party services & listings

Hotel, shop, map, payment, and Google (or other) integrations are provided by third parties. Their terms and privacy policies apply to those services. meome does not control third-party availability, pricing, inventory, quality, safety, or fulfillment.

Unless meome expressly processes a transaction as merchant of record, any booking or purchase you complete with a hotel, retailer, or platform is solely between you and that third party. meome has no liability for third-party acts, omissions, refunds, cancellations, or disputes.

6. Paid features (when offered)

meome may introduce subscriptions, one-time purchases, credits, or in-app payments. Fees, billing cycles, taxes, renewals, and refunds for those products are governed by our Payments Policy and the checkout terms shown at purchase. Starting a paid plan means you accept those payment terms.

7. Intellectual property

meome, the meome name and marks, UI, software, models, and content we provide are owned by meome or our licensors. Except for the limited license above, no rights are granted by implication.

You retain ownership of content you submit. You grant meome a worldwide, royalty-free license to host, process, display, and use that content as needed to operate, secure, and improve the Services (including training and evaluating models on de-identified or aggregated signals where permitted by law and our Privacy Policy).

8. Disclaimer of warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEOME DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that Agent recommendations (including hotels or shops), alarms, focus tools, fitness features, or integrations will be uninterrupted, accurate, or error-free, or that they will meet your requirements.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEOME AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND PARTNERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, DATA, OR GOODWILL; OR COST OF SUBSTITUTE SERVICES — EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID MEOME FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent allowed.

10. Indemnification

You will defend and indemnify meome against claims, damages, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, your content, your reliance on Agent suggestions, your dealings with third parties (including hotels and shops), or your violation of these Terms or law.

11. Disputes, arbitration & class waiver

These Terms are governed by the laws of the State of Delaware, USA, excluding conflict-of-law rules, unless mandatory local consumer law applies.

Except for small-claims matters or IP injunctive relief, disputes will be resolved by binding individual arbitration administered by a recognized US arbitration provider under its consumer rules. YOU AND MEOME WAIVE CLASS ACTIONS AND JURY TRIALS TO THE FULLEST EXTENT PERMITTED BY LAW.

If arbitration is not enforceable for a claim, exclusive venue is state or federal courts in Delaware, and you consent to personal jurisdiction there.

12. Changes & termination

We may modify the Services or these Terms. Material changes will be reflected by an updated date (and notice where required). Continued use after changes constitutes acceptance.

You may stop using meome at any time. We may suspend or end access immediately for breach, risk, or operational reasons. Sections that by nature should survive (including IP, disclaimers, liability limits, indemnity, and disputes) will survive termination.

13. Contact

Legal notices: legal@meome.com. Support: +91 8431573174.